Askul Ransomware Attack Halts Online Sales Across Major Brands

Last Updated: October 21, 2025By

Askul’s Ransomware Breach Disrupts Online Sales

The cyber world was recently reminded of its vulnerabilities when Askul Corp., a major player in Japan’s office and household product market, was struck by a ransomware attack. This incident has pressured the company into halting its online order processing and product deliveries. On Sunday, Askul announced that its three main e-commerce platforms—Askul for office supplies, Lohaco for household items, and Soloel Arena for business purchases—were all put on pause due to the disruption caused by the cyberattack.

The company is actively working to resolve the issue and is evaluating the risk to customer data. In a message to its customers and stakeholders, Askul extended heartfelt apologies for any inconvenience this unexpected event might have caused. The assurance is firm, though, as they strive to bring system operations back to normal.

Impact Spreads to Partners

The ripple effects of the attack on Askul’s systems are notable, impacting other companies that rely on its distribution network. On Monday, Ryohin Keikaku Co., the brand behind Muji, announced a halt to its online sales of household products starting from Sunday evening. Additionally, The Loft Co. has reported its website’s unavailability, attributing it to logistical challenges linked to the ransomware incident. These developments underscore the far-reaching impact of cyber threats on the supply chain and retail operations.

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