Towne Mortgage Announces Data Breach Details

We’ve seen another unfortunate instance of customer data falling into the wrong hands as Towne Mortgage Company confirms a significant data breach. The breach, linked to a ransomware attack, compromised sensitive customer information. The intrusion was noticed on June 7, 2025, when the company’s network security was breached.

Following a thorough investigation, Towne Mortgage revealed by October 14, 2025, that sensitive customer files might have been copied. This unsettling truth was reported to the Massachusetts Attorney General on November 14, 2025, just as affected customers received official notifications. The culprits, the BlackByte ransomware group, underscored the gravity of the breach by publishing examples of the stolen data on July 30, 2025.

Towne Mortgage’s Response Measures

In reaction to this cyber attack, Towne Mortgage is contacting all affected and offering free services designed to prevent further harm—from 24-month credit monitoring to single bureau credit reports through Cyberscout. Affected individuals have been advised to register for these services within 90 days upon receiving their notification letter.

Beyond monitoring assistance, Towne Mortgage is helping customers set up fraud alerts and security freezes with major credit bureaus like Equifax, Experian, and TransUnion. Regularly checking financial statements and credit reports remains crucial for spotting unauthorized activity.

Additional Support and Conclusion

Extra resources are being offered for those needing more details, including a downloadable notice letter. This breach is yet another reminder of the ongoing risks posed by ransomware, highlighting the need for proactive personal data protection.

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